Client Case Studies
Real scenarios. Real outcomes. Real reliability.
Choose industry:
Switzerland
RESULTS
Increased affordability of caregiving
Reduced the need for medical staff in elderly care
Enhanced safety for lone workers
CONTEXT
Aidwatch is a Swiss emergency watch platform with backend services and several APIs built from sketch to production.
Because the product is health-related and sometimes life-related, reliable communication was a core requirement from the start.
Challenge
Safety alerts must be delivered even when one channel fails
Aidwatch had to transfer watch data and safety notifications reliably between the device, backend services, and third parties.
A single delivery failure was not acceptable in emergency scenarios.
Watch-to-backend communication had to stay reliable
Alerts had to reach the right people fast
Multiple fallback paths were needed for delivery
The backend had to scale and stay highly available
The system also needed reliable integrations with emergency contacts, care home staff, emergency services, and the Swiss Red Cross hotline.
This reliability focus became one reason why organizations such as the Swiss Red Cross chose Aidwatch.
HOW WE HELPED SOLVE THE PROBLEM
We built a scalable backend architecture and several APIs on AWS with high availability in mind.
The solution focused on reliable data transfer, safety notifications, and resilient communication between the watch, backend services, and third parties.
Communication channels between the watch and backend with multiple fallback options
Highly available backend systems for maximum uptime
Reliable integrations with emergency contacts, emergency services, retirement home staff, and the Swiss Red Cross hotline
Automated test coverage to support long-term reliability
EDC RELIABILITY
Safety-critical communication made reliable through EDC technology
Aidwatch required a reliability-first approach because communication failures could directly affect emergency response.
Using EDC, we identified the most critical watch-to-service and service-to-third-party flows and built them with redundancy, fallback paths, and uptime-focused monitoring.
Multiple recipient fallbacks: emergency contacts, care home staff, emergency services, and Swiss Red Cross hotline
Multiple delivery fallbacks: internet, telephone, and sound alarm
Serverless AWS services for scalable and highly available API infrastructure
Implemica fulfilled and exceeded all our expectations for our software development project. Boris and his colleagues cover a wide range of know-how which they bring in at an early stage of development. Customers can rely on their team and expect high-quality software delivered on time.
It was a pleasure to work with and will do so at the next opportunity.
CEO, GrandFir GmbH
Switzerland
